What our Tenants say

  92% of tenants are either ‘Satisfied’ or ‘Very Satisfied’

Tenant satisfaction is at the heart of our business

KEY METRICS

Recommend STEP

4 out of 5 of our Tenants
would recommend us.

Satisfied or Dissatisfied

92% of our Tenants are either
‘Satisfied’ or Very ‘Satisfied’. 

On-site amenities

2019 2022
Kitchen
Out of 5
3.3
3.7
Toilet (s)
Out of 5
3
3.6
Reception Area
Out of 5
4.2
4.3
Corridors
Out of 5
3.2
3.8
Car Park
Out of 5
3.3
4
Outdoor
Out of 5
3.6
3.7
Meeting Rooms
Out of 5
4
3.6

Cleanliness

2019 2022
Kitchen
Out of 5
3.3
3.6
Toilet (s)
Out of 5
2.8
3.9
Reception Area
Out of 5
4.2
4.4
Corridors
Out of 5
3.2
3.9
Car Park
Out of 5
4
4.1
Outdoor
Out of 5
3.6
3.9
Meeting Rooms
Out of 5
4.2
3.8

Teams

2019 2022
Property
Out of 5
4.1
4.5
Front of House and Reception
Out of 5
4.2
4.6
Maintenance
Out of 5
4.4
4.1
Cleaning
Out of 5
N/A
4.2

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